Agreements
Hello!
This is where you will learn how to be in good energetic exchange with me and my practice.
A few things to keep in mind, as you read through the agreements:
- I put these policies in place out of kindness & respect for my clients and myself
- Over the years, I’ve learned what I need to be healthy and grounded, in life and my business, and I am inviting more of that into my life
- This is a call-in to those who want to be in more alignment with me
- We get back the energy we put in
- I choose to run a small, niche practice. My work is deeply intimate to me and thus I request certain ways of relating with my clients
- When you schedule a session with me, you are agreeing to all of my policies
- This info lives here on my website. You can review any time
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Empower Yourself
My clients make informed, aligned decisions that support their health. They take responsibility for their wellbeing and play an active role in understanding and honoring the details of their care with me.
Please consider my Booking Policy and House Rules before scheduling a session or purchasing a package, so you feel clear and empowered along your journey.
Booking Policy
Scheduling & Payment
- To schedule, email me at acupuncturewithrachel@gmail.com.
- I see clients Mon, Wed & Fri 10-5pm. My first session is at 10am and last is at 4pm.
- Please let me know your date and time preferences and I'll let you know what I have available. I schedule out about 2 weeks in advance.
- I am currently not accepting new clients for in-person sessions. Virtual sessions are available to new clients.
- Payment is required at time of booking for every service.
Cancellations & Rescheduling
- If you cancel/reschedule w/i 48 hrs or miss a session, you forfeit the session payment & time. I will try my best to reschedule you within 2 weeks, when my schedule allows. Please remember rescheduling isn't a guarantee, and, I will be flexible when able. Email me asap to cancel/reschedule.
- You are always welcome to switch a session to virtual on short notice for any reason (child care fell through, feeling ill, weather). I offer virtual breathwork, guided meditations, Chinese Medicine acupressure and lifestyle chats, space-holding and the like. Email me asap to switch.
- Please refrain from chronic tardiness and rescheduling and choose session times you can confidently honor to support consistency in your healing, respect for the time reserved for you and availability for others.
House Rules
Communicating with me
- My preferred method of contact is email: acupuncturewithrachel@gmail.com.
You’re welcome to call my business line and leave a message (I don’t answer live calls due to lovely spam). Please note this line does not accept texts. - All public information (email, website, newsletter, Instagram, office hours, events) can be found on my website or in my email signature. My office address is shared separately once you become a client—please keep that document for future reference.
- If you have my personal cell or email from a prior relationship, kindly keep personal and business communications separate.
Staying in Active Client Status
I ask clients to commit to seeing me at least 1x/every 3 months to stay in active client status. After 3 months, clients are considered inactive and are subject to any New Client policy changes or price increases. Depending on how long it's been, I'll also require new paperwork.
Office Hours
I see clients Mon, Wed & Fri, 10-5pm in-person and virtually.
I communicate with clients Mon-Fri, 9-5pm. I take weekends & holidays off (federal or my own). I give myself 72 hrs to respond to emails, giving active clients priority.
My friend/practitioner hats
If we have a relationship prior to you becoming a client of mine, all of these rules lovingly apply to you too. When I see you out in public, I have my friend/family member/neighbor/acquaintance hat on. When you come in for a session, I put on my practitioner hat and you put on your client hat.
